When You Notice the Unpleasant Smell of Sewer Backup Water in Your Home

You’re in the middle of the night, getting a glass of water from the kitchen when you notice a pungent smell. It’s not just the usual household odor, but something more putrid. You follow the scent and find a growing pool of water on the floor. You quickly realize it’s not just water, but a sewer backup. The thought of contaminated water and potential health risks sends a chill down your spine. You know you need to act fast, but where do you start? Our team of professionals is here to guide you through the process of removing sewer backup water from your home.

We’ve helped over 165 homeowners in the area recover from sewer backup water damage, and we’re confident we can do the same for you. Our technicians are IICRC certified and have the experience to handle even the toughest cases. Don’t let sewer backup water damage ruin your home and your health, call us today to get started.

  • Our team uses advanced equipment to detect and measure moisture levels in your home, ensuring a thorough and efficient drying process.
  • We use a combination of air movers and dehumidifiers to speed up the drying process and prevent further damage.
  • Our technicians are trained to identify and address potential health risks associated with sewer backup water, such as mold growth and bacterial contamination.
What Our Customers Say
Our water heater burst in the middle of the night, leaving two inches of water in the basement. The crew arrived within an hour with heavy-duty pumps and got right to work. They saved our family photo albums and left the basement completely dry.
We discovered a nasty patch of black mold behind our bathroom drywall during a renovation. This team handled the containment so professionally and kept us informed through every step of the cleanup. I can finally breathe easy knowing my home is safe again.
Dealing with the insurance company after our kitchen flooded was an absolute nightmare. These guys stepped in, documented everything perfectly, and handled the adjuster directly. They took a massive weight off my shoulders and got our claim approved without the hassle.
The smoke and soot damage from our kitchen grease fire felt completely overwhelming. The restoration team was incredibly gentle, respectful of our belongings, and worked tirelessly to eliminate the odor. Walking back into a clean, fresh kitchen felt like a total miracle.
A frozen pipe burst while we were out of town, and we came home to a total disaster. I called them in a panic, but their calm demeanor and fast action instantly put me at ease. They dried everything out perfectly and prevented any structural damage.
High winds knocked a tree branch right through our roof during a massive storm, letting rainwater pour inside. They boarded up the damage in the pouring rain to prevent further issues and dried out the ceilings beautifully. I’m so grateful for their hard work.
Our Restoration Process
1
Emergency Contact & Dispatch
Our rapid-response team is available 24/7 to answer your call and guide you through the immediate crisis. We gather critical details and instantly dispatch a certified local crew to your property—minimizing damage from the very start.
2
Assessment & Diagnostics
Upon arrival, our technicians conduct a meticulous, top-to-bottom inspection using advanced diagnostic tools like thermal imaging cameras. We identify the full scope of the property damage, pinpoint hidden issues, and create a customized containment plan.
3
Immediate Stabilizing Action
We move quickly to halt further deterioration and protect your belongings from secondary damage. Our crew deploys professional-grade equipment to secure the site, stabilize the environment, and begin the intensive cleanup and extraction process.
4
Specialized Remediation
Using industry-approved techniques and commercial-grade equipment, we thoroughly sanitize, deodorize, and restore the affected areas. Our team works diligently to return the indoor environment to a safe, healthy, and pre-loss condition.
5
Structural Restoration
Once the environment is completely stable, our skilled craftsmen step in to handle all necessary structural repairs. From minor drywall patches to complete flooring and structural rebuilds, we restore your property to its original state.
Why Choose Our Restoration Team
⏱️
45-Minute Emergency Response
Water damage moves fast—and so do we. Our local crews are on standby around the clock, arriving at your doorstep with fully equipped trucks to stop damage in its tracks.
📋
Direct Insurance Billing
We document every detail and file the paperwork directly with your insurance provider. You focus on recovering while we handle the adjusters to ensure your claim gets fully covered.
🎓
IICRC-Certified Technicians
We don't rely on guesswork. Our team holds advanced certifications in advanced drying and remediation—meaning every technician in your home is a trained, vetted expert.
🌪️
Industrial-Grade Drying Equipment
Standard fans won't cut it against deep moisture. We deploy heavy-duty LGR dehumidifiers and high-speed air movers to extract hidden water before dangerous mold can take hold.
🛠️
Complete Start-to-Finish Restoration
You won't need to juggle multiple contractors. From the initial emergency water extraction to the final drywall and flooring installation, we handle the entire project from start to finish.
🔍
Transparent, No-Surprise Pricing
We use Xactimate—the industry-standard software approved by insurance companies—to provide accurate, upfront estimates. You will always know exactly what to expect before any work begins.

How Our Sewer Backup Water Removal Process Works

Our process for removing sewer backup water is designed to be fast, efficient, and effective. We understand that every minute counts when dealing with contaminated water, and that’s why we move quickly to assess the damage and develop a plan to restore your home to its pre-damage state.

Step 1: Assessment and Containment

Our technicians quickly assess the damage and contain the affected area to prevent further water spread. This step is crucial in preventing further damage and ensuring the safety of your family.

Step 2: Water Extraction

We use powerful pumps to remove standing water from your home. Our goal is to remove as much water as possible to prevent further damage and reduce the risk of mold growth.

Step 3: Drying and Dehumidification

We use a combination of air movers and dehumidifiers to speed up the drying process. Our technicians work to ensure that your home is completely dry, which can take anywhere from 3-5 days depending on the severity of the damage.

Step 4: Sanitizing and Disinfecting

We use specialized equipment to sanitize and disinfect the affected area. This step is critical in preventing the growth of mold and bacteria, which can pose serious health risks.

Step 5: Restoration and Reconstruction

We work with you to restore your home to its pre-damage state. This may involve repairing or replacing damaged materials, such as drywall, flooring, and cabinets.

Don’t wait any longer to address the sewer backup water damage in your home. Our team is here to help you every step of the way. Call us today to schedule a consultation and get started on the path to recovery.

Sewer Backup Water Removal in Concord, NH

Warning Signs You Need Sewer Backup Water Removal

Catching sewer backup water damage early can save you money and prevent bigger problems down the line. Here are some common warning signs to look out for:

Musty Odors That Won’t Go Away

Unpleasant odors can be a sign of sewer backup water damage. If you notice a persistent, pungent smell in your home, it’s time to investigate further.

Water Stains on the Ceiling or Walls

Water stains can be a sign of a larger issue. If you notice water stains on your ceiling or walls, it’s essential to address the problem quickly to prevent further damage.

Warped or Buckled Flooring

Warped or buckled flooring can be a sign of water damage. If you notice your flooring is warped or buckled, it’s time to call a professional to assess the damage.

Discoloration or Fading of Paint or Wallpaper

Discoloration or fading of paint or wallpaper can be a sign of water damage. If you notice your paint or wallpaper is discoloring or fading, it’s essential to address the issue quickly.

Mold or Mildew Growth

Mold or mildew growth can pose serious health risks. If you notice mold or mildew growth in your home, it’s time to call a professional to assess and address the issue.

Unusual Sounds or Gurgling Noises

Unusual sounds or gurgling noises can be a sign of sewer backup water damage. If you notice unusual sounds or gurgling noises coming from your pipes, it’s time to investigate further.

Sewer Backup Water Removal vs. DIY: When To Call a Professional

Situation DIY? Call a Pro? Why
Small leak in the kitchen sink Yes No You can likely fix the leak yourself with a DIY repair kit.
Water damage from a burst pipe in the basement No Yes This type of damage needs specialized equipment and expertise to properly clean and dry the area.
Musty odors in the bathroom No Yes Unpleasant odors can be a sign of a larger issue, such as sewer backup water damage, which needs professional attention.
Warped or buckled flooring in the living room No Yes Warped or buckled flooring can be a sign of water damage, which needs professional attention to properly assess and repair.
Discoloration or fading of paint or wallpaper in the bedroom No Yes Discoloration or fading of paint or wallpaper can be a sign of water damage, which needs professional attention to properly assess and repair.
Mold or mildew growth in the attic No Yes Mold or mildew growth can pose serious health risks and needs professional attention to properly assess and address the issue.

Don’t risk your health and safety by trying to tackle sewer backup water damage on your own. Our team of professionals is here to help you every step of the way. Call us today to schedule a consultation and get started on the path to recovery.

Sewer Backup Water Removal Cost in Concord, NH

The cost of sewer backup water removal can vary depending on the severity of the damage, the size of the affected area, and local conditions in Concord, NH. Our team will provide a free estimate for the work, but here are some general price ranges to expect:

Service Typical Price Range What Affects Cost
Assessment and Containment $500 – $2,500 Severity of damage, size of affected area, and complexity of containment.
Water Extraction $1,000 – $5,000 Amount of water, type of flooring or materials, and equipment needed.
Drying and Dehumidification $500 – $2,500 Size of affected area, type of materials, and equipment needed.
Sanitizing and Disinfecting $500 – $2,000 Severity of damage, size of affected area, and type of equipment needed.
Restoration and Reconstruction $2,000 – $10,000 Severity of damage, size of affected area, and type of materials needed.

The exact cost of sewer backup water removal will depend on the specifics of your situation. Our team will provide a free estimate for the work, and we’ll work with you to ensure that you get the best possible outcome for your home and your budget.

Service Areas Near Concord, NH

We serve the following communities in the Concord, NH area:

Bow, NH, Canterbury, NH, Chichester, NH, Concord, NH, Epsom, NH, Hopkinton, NH, Loudon, NH, Northwood, NH, Pittsfield, NH, Salisbury, NH, Sutton, NH, and Warner, NH.

Common Questions About Sewer Backup Water Removal

Will my insurance cover the cost of sewer backup water removal?

Yes, most insurance policies cover sewer backup water damage. But, the specifics of your policy will depend on your provider and coverage. Our team will work with you to navigate the claims process and ensure that you get the coverage you need.

How long will it take to dry out my home after a sewer backup?

The drying time will depend on the severity of the damage and the size of the affected area. In general, it can take anywhere from 3-5 days to completely dry out a home after a sewer backup. Our team will work with you to ensure that your home is completely dry and safe for occupancy.

Can I use bleach to clean and disinfect the affected area?

No, bleach is not recommended for cleaning and disinfecting sewer backup water damage. Bleach can actually damage certain materials and create new problems. Our team uses specialized equipment and techniques to safely and effectively clean and disinfect the affected area.

How can I prevent sewer backup water damage in the future?

Regular maintenance and inspections can help prevent sewer backup water damage. Our team recommends that you have your sewer lines inspected and cleaned regularly to prevent clogs and backups. You should also be mindful of what you flush down your drains and avoid pouring grease and other hazardous materials down the drain.

Check Our Other Relevant Services

Serving Concord, NH And Nearby Areas

About the Author
Meredith Holloway
Meredith Holloway
Senior Damage Restoration Specialist
20+ Years
★ 4.8 272 reviews
1,347+ Projects
6 IICRC certs
Water Damage Restoration (WRT) Applied Structural Drying (ASD) Applied Microbial Remediation (AMRT) Fire & Smoke Restoration (FSRT) Odor Control (OCT) Trauma & Bio-Recovery (TB-R)

Meredith Holloway is a skilled and compassionate damage restoration expert with over 20 years of experience in the industry.

𝗖𝗲𝗿𝘁𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: 𝗔𝗹𝗹𝗼𝗻𝘀, 𝗗𝗶𝗽𝗹𝗼𝗺𝗮𝘁𝗶𝗰 𝗚𝘂𝗶𝗱𝗲, 𝗛𝗲𝗮𝘁𝗵 𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀, 𝗠𝗮𝗶𝗻𝘁𝗲𝗻𝗮𝗻𝗰𝗲 𝗠𝗶𝗰𝗿𝗼𝗯𝗶𝗼𝗹𝗥𝗲𝗺𝗲𝗱𝗶𝗮𝘁𝗶𝗼𝗻.

𝗙𝗮𝘃𝗼𝗿𝗶𝗧𝗲 𝗣𝗮𝘀𝘁𝗶𝗺𝗲: / 𝗠𝗲𝗿𝗲𝗱𝗶𝘁𝗵 𝗲𝗻𝗷𝗼𝘆𝘀 𝗜𝗻𝗱𝗼𝗿𝗲𝘀𝘁𝗿𝗮𝗰𝘁𝗶𝗼𝗻, 𝗵𝗲𝗿 𝗳𝘂𝗻 𝗲𝗻𝗷𝗼𝘆𝘀 𝘀𝘁𝗮𝗿𝘁 𝗶𝗻 𝗣𝗲𝗻𝗻𝘀𝘆𝗹𝘃𝗮𝗻𝗶𝗮.

𝗕𝗲𝘀𝘁 𝗣𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗲 𝗝𝗼𝗯: 𝗶𝘁'𝘀 𝘁𝗵𝗲 𝗮𝗯𝗶𝗹𝗶𝘁𝘆 to know that our team's hard work and dedication can make a real difference in someone's life after a disaster.

Technically reviewed by Rebecca Anne Flynn — Senior Technical Reviewer and Lead IICRC-Certified Restoration Specialist · License #: IICRC #4219876 Rebecca serves as the primary technical reviewer for our content, ensuring accuracy and compliance with industry standards. With over a decade of experience in damage restoration, she brings a deep understanding of best practices and IICRC guidelines to her role.

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